Terms and Conditions
Welcome to KakeiFrames. By accessing our website or purchasing from our store, you agree to comply with the following Terms and Conditions. Please read them carefully. If you do not agree with any part of these terms, you must not use our website or services.
1. Products and Services
We provide custom digital artwork that is printed and framed on demand. Due to the handcrafted nature of our products, slight variations in colour, cropping, and layout may occur.
2. Orders
Customers are solely responsible for submitting accurate images, personalization details, and selecting the correct size. Once an order is placed, it cannot be modified or cancelled.
3. Pricing
All prices are displayed in either GBP (£) or USD ($) depending on your store settings. Prices are subject to change without notice. However, once an order is confirmed, the price will not be altered.
4. Shipping
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Production Time: 3–5 business days before dispatch
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Estimated Delivery Times:
- United Kingdom: 2–4 business days
5. Returns and Refunds
Due to the personalized nature of our products, we do not accept returns or offer refunds for:
- Change of mind
- Errors in uploaded images
- Incorrect sizing
We only offer replacements or refunds for items that arrive damaged, defective, or incorrect. To request a replacement:
- Contact us within 7 days of delivery
- Provide photographic evidence of the issue
6. Intellectual Property
All artwork, designs, branding, and content on this website are the intellectual property of KakeiFrames and may not be used or reproduced without permission.
7. Privacy
Please refer to our Privacy Policy for information on how we collect, use, and protect your data.
8. Limitation of Liability
KakeiFrames is not liable for any indirect, incidental, or consequential damages. Our total liability is limited to the amount paid for the order in question.
9. Governing Law
These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England.